Legal
Cancellation & Refund Policy
Draft for legal review — not yet final.
Draft notice: this document is a working draft and must be reviewed by a qualified attorney before launch. Text in [brackets] needs to be completed.
Cancelling before work begins
If you cancel after paying but before we start preparing your petition, you receive a full refund. [Confirm window, e.g. within X days of payment.]
Cancelling after work begins
Once preparation has started, a partial refund may be offered based on work completed. [Define tiers.]
After filing
Once your petition has been filed with the FAA, the fee is non-refundable. FAA denial or delay is not grounds for a refund, because outcomes and timing are decided by the FAA. [Confirm with counsel.]
How to request
[Contact method to be added.] Approved refunds go back to the original payment method.